I had a conversation with a VP from a buzzing hospitality company about the future of the industry.
He posed a question that lingered in the air, shimmering like the promise of a golden era in hospitality:
“What do you think is missing for us to enter the golden age of hospitality?
If you could send one message to the industry, what would it be?”
I want to trumpet it from the heart of hospitality’s gold mine!
Just like gold hitting record highs in 2024, in the hospitality industry, our people are our gold.
Over time, their value consistently rises.
Invest in them, and you’ll see returns far beyond any balance sheet.
𝗜𝗳 𝘆𝗼𝘂 𝗱𝗼𝗻’𝘁 𝘁𝗿𝗲𝗮𝘀𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝗽𝗲𝗼𝗽𝗹𝗲, 𝘆𝗼𝘂 𝗺𝗶𝘀𝘀 𝘁𝗵𝗲 𝗴𝗼𝗹𝗱 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗼𝗳 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆.
He didn’t just nod—he declared, “Only those who truly understand human value can rise to their brilliance.
Agreed?